Trends in the Hospitality Industry to Check Out in 2020
Hotels are going to have to define their identities online as hospitality trends change. Because travelers now rely on the Internet and social media, hotels must leverage its value. That is to say, hotels must continue to publish the relevant content and differentiate themselves from their competitors online to draw their potential customers. Not only this, but dedicated hotel teams will need to innovate, track and respond to traveler questions and reviews on a day-to-day basis. Smart hotels to boom based on hospitality trends In the coming years, anticipate that the...
Read MoreEasync Booking Plugin and Who Should Use It To Boost Business
The Opportunity via Easync Booking At its heart, online booking systems such as Easync Booking are tech solutions that allow a potential customer to book and pay directly online through your mobile app or website for a rental or service. There’s a clear need for these solutions for travel agencies, hotels, and other amenities. We can give you three statistics on why you need a solution like Easync Booking: Around 148 million phone travel bookings were made in 2016 and expected to continue rising today. The option to book travel reservations online via mobile is no longer a trend. It...
Read MoreHere’s Why You Need A Hotel Booking System
Technology has allowed hotels worldwide to present their clients with the option to reserve rooms through hotel booking systems installed on websites. Your hotel reservation management system can then store all the data they input. Traditionally, hotels had two main processes for booking clients. The first involves answering phone calls from customers who will then give you their reservation details during your conversation. The second method occurs when your clients physically walk through your hotel’s front door and speak to your staff at the front desk. Use a third method: install a...
Read MoreGuest Satisfaction for Repeat Bookings
Awesome experience beyond facilities: Guest satisfaction Even in difficult times, the hospitality industry can flourish without solely concentrating on prices. It can become an essential differentiating point through the adoption of a “customer-centered” approach focused on guest satisfaction and customer service. Customers and visitors recognize the hotels who place themselves at the center of their attention and make sure they have the most exceptional experience before, during, and after their stay. For instance, having a smooth online booking for a room on your...
Read MoreHotel Digital Marketing and Booking: A 5-Minute Guide
The global hospitality industry is growing this 2019. There is an evident boost in tourism and travel around the world. For accommodation providers and hotel owners, we’d like to share this 5-minute article. This is a quick guide to your hotel digital marketing and booking needs. Relevance in Doing Hotel Digital Marketing Overall Experience: Google shares insights this 2019 that within three months before actual trips, there is an increase in experience searches than hotel searches. This insight shows that your website should also effectively sell accommodation and travel experience...
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